Customer Case Study

Read how DOTS UK resolved issues at a leading Law firm

The problems:
The client, a top 500 law firm with multiple sites need DOTS UK’s expertise to take back control of their print environment. They had numerous issues that affected the productivity in the workplace.

The issues were:

  • High percentage of personal printers
  • No control
  • Uncollected prints and copies
  • Unsecure Devices
  • Overuse of Colour
  • Inability to Cloud Scan to one Drive
  • Multiple print servers

These issues resulted in very high costs.

The recommendation:

DOTS MPS team assessed the client sites and presented the solution to the management team. The solution ensured complete control and total security. Never again would print or copy jobs be lost, left behind or misfiled.

The solution:

DOTS installed PapercutMF and centralised MFD, withdrawing the individual printing devices. This completely manages all users as they can only collect via a personal identity fob. Each user has the same interface giving them the ability to Scan to Cloud (One drive), Scan to email and collect print jobs. They have to authenticate at any MFD to copy or collect jobs (followme). The DOTS solution also fully integrates with their case management software (LEAP) allowing direct scan/ prints to and from live cases with full audit trail. The MFD also has added security and comes with encrypted Hard drives and anti virus protection.

DOTS secured this site and reduced their expenditure by over 50%