IT Support Case Study

By May 7, 2019Case Studies

DOTS have a dedicated Business IT Support Team of Microsoft Certified engineers.

We provide Microsoft Server Support and Network Infrastructure Support.

Engineers can attend site on an ad-hoc basis or as part of our planned maintenance packages. Your IT infrastructure will be maintained to the highest of standards resulting in little or no downtime.

DOTS helped a local authority who had been let down by their current provider and overcharged for services, which they hadn’t received.

After an initial ‘IT Health check’ DOTS IT updated the client systems, tightened security and provided a cloud back-up solution.

DOTS now support this client for all IT issues ongoing.