Each location has autonomy for its budget. No pricing benefit for the overall size of the organisation. Traditional use of cheap home use printers proved to be a “false economy” increasing running costs substantially.
DOTS negotiated with the top five manufacturers and four agreed a price structure that ensured that wherever the branch was located they would get the same price and service.Wherever the site allowed DOTS would look to reduce the population of printers in favour of a centralised Multi functional device (MFD).
This organisation has had a long and mutually beneficial relationship with DOTS staff spanning nearly 25 years. The policy of reducing cost has proven very successful with machines being introduced across the whole of the UK.
Poor Machine reliability caused by bad equipment service and use of poor quality third party consumables.These “fakes” also gave very poor print quality. Service reaction times very slow as the dealer concerned had very few technicians.
Installed a re-manufactured MFD, with a booklet maker. The equipment service was sent directly to the manufacturer ensuring a fast (average four hours) attendance for any issues and a high level of expertise. Using the manufacturer also ensures 100% original toner and parts
The client was amazed at the difference in the quality of service, support and the improvement in the output quality of their church magazine.
DOTS are an ethical company who seek to enhance our client’s experience of buying a photocopier. Irrespective of size, location, budget or expectations DOTS will deliver a solution to benefit your organisation.